pp444 Privacy Policy

pp444 ("we", "us", or "platform") provides a safe and reliable online betting and casino service for Bangladeshi players. This privacy policy ("policy") explains how we collect, use, store, and protect your personal information when you use pp444's website, mobile application, and other digital services ("services").

Please read this policy carefully. By using pp444's services, you are considered to have agreed to the terms described in this policy. If you have any questions, please contact us.

When creating an account, using services, and completing transactions on the pp444 platform, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport number (when identity verification is required)
• Financial transaction details — bKash, Nagad, or Rocket account number
• Username and password

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and device model
• Service usage time, page visit history, and click data
• Information collected through cookies, web beacons, and similar tracking technologies
• Transaction and betting history

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may receive information from legitimate third-party services. This information is kept under strict confidentiality.

pp444 uses your information for the following lawful purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To operate betting, casino games, and other services smoothly.
• Transaction processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Age verification: To ensure that only individuals aged 21 or above are using the services.
• Security and fraud prevention: To detect and prevent suspicious activity.
• Customer support: To resolve your issues via 24/7 live chat and email.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To enhance the user experience and add new features.
• Communication: To inform you of important updates, promotional information (with your consent), and changes to policies.

pp444 adopts industry-standard technical and organisational measures to keep your personal information secure.

Our security measures include:

• End-to-end encryption of all sensitive information
• Storage of data on secure, encrypted database servers
• Strict access controls to prevent unauthorised access
• Regular security audits and vulnerability assessments
• A rapid response plan in the event of a data breach

We retain your information for as long as your account is active and for as long as required for legal or business purposes. Even after an account is closed, certain information may be retained to meet regulatory requirements.

pp444 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Minimum necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket), technical infrastructure, and customer support. These partners are contractually required to maintain the same standard of privacy protection.

5.2 Legal Obligations

We may be required to disclose information to comply with court orders, government directives, or other legal requirements.

5.3 Fraud Prevention

Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activity.

5.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred as part of the assets. We will notify you in advance in such cases.

pp444 uses cookies and similar technologies to improve service quality and personalise your experience.

Types and Purposes of Cookies

• Essential cookies: Necessary for the website to function properly (login sessions, security).
• Functional cookies: To remember your preferences and settings.
• Analytical cookies: To analyse usage patterns and improve the service.
• Advertising cookies: To show relevant promotional content (only with your consent).

You can manage cookies through your browser settings. Please note that disabling certain cookies may prevent you from using some features of the service.

As a user of pp444, you have the following rights over your personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of incomplete or inaccurate information.
• Right to erasure: The right to request deletion of your information in certain circumstances (where no legal obligation exists to retain it).
• Right to restrict processing: The right to object to the processing of your information for specific purposes.
• Right to data portability: The right to receive a copy of your information in a structured, commonly used format.
• Right to withdraw consent: The right to opt out of marketing communications at any time.

pp444's services are intended only for individuals aged 21 or above. We do not knowingly collect any personal information from minors. Age is verified at the time of account registration.

If we become aware that a minor has created an account, that account and all associated information will be deleted immediately.

In some cases, your information may be processed or stored on servers located outside Bangladesh. For any such transfer, pp444 ensures that:

• Adequate data protection measures are in place in the destination country.
• Contractual obligations are in place with the relevant parties to maintain the protection standards described in this policy.
• The purpose of the data transfer is strictly limited to service delivery.

pp444 places great importance on responsible gaming. By analysing your gaming data, we can identify potentially problematic behaviour and offer support. This data is used to:

• Identify potential patterns of addiction and offer assistance
• Honour requests for self-exclusion or limit-setting
• Provide responsible gaming tools and resources

To learn more about responsible gaming, visit our Responsible Gaming page.

pp444 may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a clear notice on the website
• A pop-up consent prompt after login (for material changes)

Continuing to use the service after a policy change will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay up to date.

If you have any complaint or concern regarding your data privacy, please contact us directly first. We will endeavour to resolve your complaint within 30 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country. This policy is governed by applicable laws and regulations.